Delicious Cookies | All Occasions cookies | Australia Wide shipping

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How it works

Ever wished you could have a photo of your listing, logo, agent photo or text on a delicious cookie?

Now
you can upload photos of your listing photos, logo or text and select
the quantity of cookies. You can choose from Vanilla or Dutch Spice or
have a combination of both.

Here's what makes it perfect:

  • Unique and Delicious: Treat them to our mouthwatering cookies, baked with love and the finest ingredients.
  • Personalized Message:
    Add a heartfelt touch by including a personalized message for the
    recipient. Just let us know your message when confirming your order!

Vegan and Gluten friendly options

Looking for vegan or gluten-free options? We've got you covered! Just
reach out to us through the online chat to discuss your dietary needs
and create custom cookies everyone can enjoy.

Custom Orders

Custom Orders

  • Handcrafted Uniqueness:
    Each of our cookies is handcrafted, baked, and decorated with love. Due
    to this artisanal process, there may be slight variations in color,
    shape, and appearance. We strive for consistency, but slight variations are a natural part of the handmade charm.
  • Custom Artwork:
    All
    our products are custom-made, meaning the design is created
    specifically for your order. The final product reflects the agreed-upon
    design details discussed during the ordering process.
  • Artistic Freedom:

    As the customer, you trust our expertise and craftsmanship to create
    cookies that meet or exceed your expectations. To achieve this, you
    grant us artistic freedom within the agreed-upon design concept.
  • Refund Policy: Due to the custom nature of our work, involving labor time and materials specific to your order, we strictly do not offer refunds for custom orders

Shipping

Dispatch:

FREE SHIPPING FOR ORDERS OVER $100

  • Once your order is confirmed and paid in full, allow 4-5 business days for dispatch within Queensland (QLD) and New South Wales (NSW).
  • For
    high-volume orders, expect an additional few business days for
    dispatch. We will communicate the updated time frame clearly when finalizing your order.

Storage

Treat Your Cookies Right!

Our delicious cookies are a bit like divas - they prefer a cool environment! Here's how to keep them happy and fresh:

  • Storage: Keep your cookies sealed in their heat-sealed bags at room temperature. This is their happy place!
  • Open for Business: Once you open the bag, enjoy those yummy cookies within 24-72 hours.
  • Fridge? No Way! Our cookies don't like the cold. Avoid storing them in the refrigerator.

By following these simple tips, you'll ensure your cookies stay fresh and delightful!

Refunds and returns

Delivery and Order Changes:

  • Shipping Estimates:
    Please note that shipping times are estimates provided by our
    third-party
    delivery partners. We cannot offer refunds for delays caused by the
    carrier. To ensure your cookies arrive on time, we strongly recommend
    selecting a delivery date at least one week before you need them.
  • Custom Orders:
    Due to the personalized nature of our cookies and the time and
    materials involved, we cannot offer refunds for changes of mind or order cancellations.
  • Delivery Date Changes: If you need to change your original delivery date, we understand! However, as the cookies are good for 12 weeks
    after arrival, refunds are not applicable. In some cases (at our
    discretion), we may be able to offer store credit for a future
    purchase.To request a date change or store credit, please contact us in writing at least 28 days before your original delivery date. We will need to confirm approval in writing.

Satisfaction Guarantee:

We
want you to love you cookies. If you have any concerns about your
order, please don't hesitate to contact us via the online chat. We'll do
our best to resolve the issue to your satisfaction.

Damages

Damaged Cookies:

We take
pride in carefully packaging your Realestate Cookies to ensure they
arrive safely. However, in the rare case that your cookies are damaged
during transit, we understand your disappointment.

Unfortunately, we cannot offer refunds for damage caused by our third-party carrier.

Recommendation:

To ensure you have enough delicious cookies for your needs, you may consider ordering a few extras.

Ingredients & Allergies

Production Environment: Cookies are made in a bakery that handles nuts and other allergens.

Cross-Contamination: While precautions are taken, complete allergen-free cannot be guaranteed.

Ingredient List: All cookies contain butter, sugar, eggs, flour, baking powder, and vanilla.

Allergen Highlight: All products contain Egg, Gluten, and Dairy unless labeled otherwise.

Disclaimer

Copyright Disclaimer and User Permission:

  • Your Responsibility:
    The
    photos you upload are your responsibility. Please ensure you have the
    necessary rights and permissions to use and share them before uploading.
    We are not liable for any copyright infringements arising
    from your uploads.
  • Permission for AI Processing and Marketing:
    By uploading a photo, you grant us a non-exclusive, worldwide
    permission
    to use for marketing purposes of our company through any form of social
    media or marketing framework. We claim no ownership of the
    original photo. No compensation will be offered.
  • Third-Party Legal Action: We are not responsible for any legal action taken against you by a third party regarding the content of your uploaded photo.